FAQ
| FAQ |
| *Trade term: | FOB, CNF, CIF, EXW |
| *Loading port: | Ningbo / Shanghai |
| *Shipment Method: | By sea, By air, By express |
| *Pament term: | T/T 30% deposit before production and 70% balance against B/L copy; 100% irrevocable L/C at sight; Paypal; Western Union |
| *Sampling Leadtime: | 7-14 days |
| *Delivery time: | Tooky brand: 7-10 days ODM/OEM: 45-55 days |
| *Product Warranty: | We guarantee the products customers received are qualified. If any broken parts, pls send us detailed photos by email, and then we will send you the replacements according to actual conditions. Tooky Toy has been insured worldwide since 2017 |
| *How to protect our legal rights after working with you? | Sign NDA to protect your design and do not sell to others; For large orders, we also agree to sign an agreement, which we only do the products for your company. |
| *Does the material environmental? Can you supply FSC material? | Professional and certificated material are beneficially taken since 2008. Every month we send special batch paint to SGS testings. We also have our own product safety labs. We comply with FSC regulations to maintain a sustainable and eco-friendly approach. So it is available to obtain with 8% high cost than the commons. |
| *Do you have some customers in America/Europe? Which customers? | Our customers are all over the world while Europe and America are the priorities, like Disney, Target, Toys R, Hasbro, Nuby, Tomy in America; Studio100, JMD, METRO, Pampers IKEA in Europe. |